Customer Data Privacy & Cookies Policy

This site is operated by Harpy Eagle LLC, 100 S King St, Ste 100 - 1021, Seattle, WA 98104-2885 as principal Data Controller. In the rest of this document, Harpy Eagle LLC is referred to as “we” or “us”.
Any use of this site or orders placed via this site are governed by the policies, terms and conditions set forth below. Your use of this site, ordering goods or services indicates your acceptance of these terms and conditions. These conditions shall be governed by the law of England and Wales as well as the European Union’s General Data Protection Regulation (GDPR).
We highly value your privacy and we take your online security seriously. In order to make you understand our policy fully, we provide the notice below to explain our online information practices and the choices you can make about the way your information is collected and used.

Cookies Policy

We use cookies on our websites for a variety of reasons. The cookies we use do not store personally identifiable information nor can they harm your computer. We want our website to be informative, personal, and as user friendly as possible and cookies help us to achieve that goal.
By using our website, you agree to the use of cookies and other technologies as set out in this policy. We appreciate some users may like more individual control over their visit to our website and can adjust their settings accordingly. You can read all about this in the section below "How to control and delete cookies". If you do not agree to such use, please refrain from using our website.
We use various analytics packages in order to constantly improve your browsing experience on our websites. Further, to enrich our website content, sometimes we may embed video content from social media websites such as YouTube or Facebook. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites. We have no control or liability over these cookies set, so you should check the relevant third party's cookie policy for more information.
We will not use cookies to collect personally identifiable information about you. However, should you choose to disable, reject or block our cookies, some parts of our website may not function fully, or in some cases, our website will not be accessible at all.
For more information on how to control your cookie settings and browser settings, or how to delete cookies on your hard drive, please visit

Other Important Privacy Information

We collect your information in different ways. One purpose for collecting personal information is to provide our customers with an efficient, meaningful, and customized online experience. For example, your personal information can be used to:
* Help make this site easier for you to use by not having to enter information more than once.
* Help you find information, products and services more quickly.
* Help us create content on this site that is most relevant to you.
* Help remind you of new information, products and services that we offer.
At the same time, when you make a purchase from us, we collect your name, email address, shipping and billing address(es), phone number and credit card number. Besides, we may also ask you for your country of your residence or your country of operation so that we can comply with applicable laws and regulations. We collect this information in order to bill you for your order (including fraud prevention) and process it. We will not disclose your information to any third party, other than as required by law (for example in the case of an order from a court of competent jurisdiction) or where it is necessary to fulfill your request or in the general course of our business for the purpose of legitimate business interests. For example, we will give your name, address and phone number to a third-party fulfillment company, shipping company or postal authority to ship an order or receive a merchandise return.

Length of Time for Data Storage

We'll hold on to your information for as long as you maintain a relationship with us, or as long as is needed for us to be able to provide the relevant goods or services to you. Our general retention policy is to retain information for 6 years.
In some circumstances, such as to meet our legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may hold on to your personal information after we’ve finished providing services to you, or for longer than our general retention policy.

Information Use

Information collected may be used to enhance your browsing experience in the following ways:
* Register to be a member of our website
* Deliver products and services that you have purchased online
* Prevent fraud and bill you for your purchases
* Confirm your orders
* Respond to your customer-service inquiries or requests
* Introduce great valued and featured items to you
* Find and stock the products you want
* Customize your shopping experience

International Transfer of Data

In order to provide our goods and services we may need to transfer your information from your country of residence or from the United Kingdom to another country in the usual course of our business. By dealing with us and submitting your personal information, you agree to the transfer, storage, and/or processing of your personal information internationally.
We may transfer your personal information to a third party data processors located in countries outside of the European Economic Area ('EEA'). We only transfers your personal information to those third parties where we can be sure that we can protect your privacy and your rights, for example the third party is located in a country which the EU has deemed to have adequate data protection laws in place, where that third party is certified on the EU-US Privacy Shield or where we have a contract in place with that third party for protection of our customers’ data to an adequate standard.


Your personal information will be automatically encrypted or encoded before it is sent over the Internet by Secure Sockets Layer (SSL). When you enter our site, any personal information is secured through data encryption technology. This protection applies in areas including but not limited to, online ordering, order status, and payments. Any access to your personal information is restricted. Only employees who need access to this information to perform a specific job are granted the access to it. The same rigorous policy is enforced on our third party suppliers and subcontractors. No customer info will be sold.

Updates to This Policy

If we change or update this Privacy Policy, we will post changes and updates on this site so that you will always be aware of the latest information we collect, use and disclose. We encourage you to visit this page again from time to time from time to time so that you know whether this Policy has been updated.

No Information Collected from Children

The company will never knowingly collect any Personal Information about children under the age of 18. If Company obtains actual knowledge that it has collected Personal Information about a child under the age of 18, that information will be immediately deleted from its database. Because it does not collect such information, Company has no such information to use or to disclose to third parties.

Questions & Feedback

We welcome your questions, comments and concerns about our Policy. Please send us any feedback pertaining to privacy. For any other questions you can contact us using the Contact Information on the Contact Us page of this website, and please mark your communication or inform the telephone operator that the message is for attention of our Data Protection Officer.

Choice and Opt-Out

If you no longer wish to receive the communications from us, you may "opt-out" of receiving them by following the instructions included in each communication (at the bottom of email communications) or contact us using the Contact Information on the Contact Us page of this website, and please mark your communication or inform the telephone operator that the message is for attention of our Data Protection Officer.